Table of Contents
Page #
1. Welcome .................................................................................. 5
What is Tailor Made?......................................................................................... 5
Sunshine Master Builders, Ltd. – In a Nutshell...................................................... 6
Your Tailor Made Team..................................................................................... 6
2. Tailor Made Selections............................................................ 7
Tailor Made Expressions Book........................................................................... 7
Construction Changes.......................................................................................... 8
Options Deadlines............................................................................................... 9
The Construction Process - Synopsis................................................................. 10
3. Construction of Your Home................................................... 12
Safety ............................................................................................................. 12
Plans & Specifications....................................................................................... 13
The Building Permit Process............................................................................... 13
Quality ............................................................................................................. 14
Trade Contractors............................................................................................. 15
Schedules.......................................................................................................... 16
Construction Sequence...................................................................................... 17
4. Homeowner Orientation Meeting ......................................... 20
Date of Orientation............................................................................................ 20
Orientation Form............................................................................................... 20
Preparation........................................................................................................ 20
Acceptance....................................................................................................... 21
Completion of Items.......................................................................................... 21
Future Service................................................................................................... 21
5. Closing on Your Home........................................................... 22
Drywall Phase................................................................................................... 22
30 Days from Closing........................................................................................ 22
7 Days Prior to Closing...................................................................................... 22
Day of Closing.................................................................................................. 22
Explanation of Terminology................................................................................ 22
Closing Expenses............................................................................................... 22
“The Final Number”........................................................................................... 23
Preparation........................................................................................................ 23
6. Warranty................................................................................ 24
Sunshine Master Builders, Ltd. Limited Warranty Guidelines............................... 24
Warranty Reporting Timelines............................................................................ 25
How to Report Warranty Items.......................................................................... 26
Emergency............................................................................................ 26
Non-Emergency.................................................................................... 27
Service Processing Procedures.......................................................................... 27
7. Caring for Your Home........................................................... 29
Homeowner Use and Maintenance Guidelines.................................................... 29
8. Glossary of Home Components............................................. 30
Air Conditioning................................................................................................ 30
Alarm System.................................................................................................... 32
Appliances........................................................................................................ 32
Appliance Serial Numbers................................................................................. 33
Asphalt 33
Attic Access...................................................................................................... 34
Brass Fixtures.................................................................................................... 35
Brick/Stone Veneer........................................................................................... 35
Cabinets............................................................................................................ 36
Carpet ............................................................................................................. 37
Caulking............................................................................................................ 40
Ceramic Tile...................................................................................................... 40
Concrete Flatwork............................................................................................ 41
Cracks in Driveways or Sidewalks..................................................................... 42
Condensation.................................................................................................... 44
Countertops...................................................................................................... 44
Crawl Space..................................................................................................... 45
Decking............................................................................................................. 46
Doors and Locks............................................................................................... 47
Drywall 48
Electrical Systems.............................................................................................. 49
Electric Water Heater........................................................................................ 51
Expansion and Contraction................................................................................ 52
Exterior Trim, Railings, Posts, and Beams (See page 82) ....................................... 82
Fireplace........................................................................................................... 53
Foundation........................................................................................................ 54
Garage Overhead Door..................................................................................... 55
Gas Shut-Offs................................................................................................... 56
Gas Water Heater............................................................................................. 57
8. Glossary of Home Components (Continued).....................................................
Grading and Drainage........................................................................................ 58
Granite (See page 61)........................................................................................... 61
Gutters and Downspouts.................................................................................... 60
Hardsurface-Interior, Natural Stone Surfaces..................................................... 61
1. Caring for your Stone Installation .................................................... 61
2. Cleaning Procedures and Recommendations .................................... 61
3. Stain Removal ................................................................................ 62
4. Making and Using a Poultice ........................................................... 64
5. Applying the Poultice ...................................................................... 65
6. Dos and Don’ts .............................................................................. 65
Hardware.......................................................................................................... 65
Hardwood Floors.............................................................................................. 65
Heating System.................................................................................................. 67
Heat Pump........................................................................................................ 70
Humidifier.......................................................................................................... 72
Insulation........................................................................................................... 72
Marble (See page 61).......................................................................................... 61
Mildew 72
Mirrors 73
Onsite Wastewater System (Septic System) ......................................................... 73
Paint and Stain................................................................................................... 75
Phone Jacks...................................................................................................... 76
Plumbing........................................................................................................... 77
Resilient Flooring (Vinyl Flooring)......................................................................... 80
Roof ... ............................................................................................................. 81
Rough Carpentry (Exterior Trim, Railings, Posts, and Beams)...................................... 82
Septic System (See page 73)................................................................................. 73
Siding................................................................................................................ 83
Smoke Detectors............................................................................................... 83
Stairs ................................................................................................................ 84
Stone and Brick Exterior (See page 35) ................................................................ 35
Stone and Slate Interior Surfaces (See page 61) .................................................... 61
Structural Floor................................................................................................. 84
Stucco............................................................................................................... 84
Ventilation......................................................................................................... 85
Vinyl Flooring (See page 80) ................................................................................ 80
Waterproofing................................................................................................... 86
Windows, Screens, and Patio Doors.................................................................. 86
Wood Trim....................................................................................................... 88
9. Forms ........................................................................................
Pre-construction Meeting Agenda .........................................................................
Our Homeowner Wants to Know .........................................................................
Homeowner Guidelines and Checklist ...................................................................
Pre-settlement Checklist........................................................................................
Homeowner Suggestions .......................................................................................
Product Characteristics Disclaimer ........................................................................
10. Warranty Service Request.........................................................
11. Purchase Agreement .................................................................
Limited Home Warranty .......................................................................................
Soils Report..........................................................................................................
Plans .................................................................................................................
Developer Disclosure and Special District Disclosure..............................................
Design Guidelines .................................................................................................
Governing Documents of the HOA Declaration(s) and Bylaws ...............................
Financial Documents of the Owner's Association ...................................................